We want you to be entirely satisfied with your purchase from clarixaoptic.com. If you are not, we will gladly accept the exchange of items that are not opened, unused, and packed as we delivered. with the original tags attached. You can exchange the product from any of our items within 3 days of your delivery.
Customers will have to bear courier charges (for sending and receiving) in any case.
Please note we do not offer a cash refund.
Our Venicol Contact Lenses are non-returnable and non-exchangeable.
Cancellation of Orders
On rare occasions, we have the authority to cancel orders for reasons such as; the item being out of stock, pricing errors, or the payment being declined by the issuing financial institution and when customers do not pick up/reply to confirmation calls from our customer care.
For any complaints, suggestions please contact us at: info@clarixaoptic.com or Whatsapp to
our customer care operating hours are Mon-Sat: (10:00 AM to 06:00 PM Pakistan Standard Time or +5 GMT)